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<p id="isPasted" style="box-sizing: inherit; font-weight: 300; margin-left: 0px !important; margin-right: 0px !important; margin-bottom: inherit !important; color: rgb(26, 26, 26); font-size: 16px; font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.6px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We will process your return within 2 business days of us receiving the product.&#xA0;<p style="box-sizing: inherit; font-weight: 300; margin-left: 0px !important; margin-right: 0px !important; margin-bottom: inherit !important; color: rgb(26, 26, 26); font-size: 16px; font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.6px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: inherit; font-weight: 300; margin-left: 0px !important; margin-right: 0px !important; margin-bottom: inherit !important; color: rgb(26, 26, 26); font-size: 16px; font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.6px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you can include a tracking number for us for the return the package, it will make it easier for us to ensure your&#xA0;return is processed as soon as possible!<p style="box-sizing: inherit; font-weight: 300; margin-left: 0px !important; margin-right: 0px !important; margin-bottom: inherit !important; color: rgb(26, 26, 26); font-size: 16px; font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.6px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: inherit; font-weight: 300; margin-left: 0px !important; margin-right: 0px !important; margin-bottom: inherit !important; color: rgb(26, 26, 26); font-size: 16px; font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.6px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Return timeframes depend on how soon you are able to ship the products and when we receive them.

We will process your return within 2 business days of us receiving the product. If you can include a tracking number for us for the return the package, it will make it easier for us to ensure your return is processed as soon as possible!. Return time

What is the timeline after returning my item to get a refund?

Returns and Refund

How long will it take to receive my order?

How much does shipping cost?

Will I be charged taxes when I receive my product?

How can I track my order?

What payment options do you accept on your website?

I haven't received my order, what should I do?

Can my parcel be redirected to a different address?

My package says delivered, but I didn't received it.

What if my package is late?

Shipping and Delivery

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How do I cancel or change my order?

I received my tracking number but there are no details

I received the wrong item, what should I do?

My tracking number has not updated in a while, what do I do?

Order Tracking

How do I process a return & refund for my item?

The item I received is faulty, how do I process a return and refund?

What if I want to return an item but it has passed the 90-day return period?

Do you offer a discount for bulk orders?

Wholesale / Bulk Orders

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Do you sell gift vouchers?

Where is Klarako located?

Instructional Guide: Klarako Crystal Lantern

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What is the timeline after returning my item to get a refund?Updated 2 years ago