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Shipping and Delivery

Answer all your Shipping & Delivery Questions | Where do we ship? What are our Shipping Times? What are the Shipping Cost? Will I be charged taxes?

How long will it take to receive my order?

All orders go through a 24-48 hour processing time. If you ordered on Friday, Saturday, or Sunday - you can expect your order to begin processing on Monday. Once shipped, the customer will receive a tracking number that will go live in 2-3 days. The

How much does shipping cost?

Currently, Klarako provides free worldwide shipping for all orders!

Will I be charged taxes when I receive my product?

The amount customers may be charged varies on their destination address. You may need to pay import charges upon receiving goods. Customs policies and import duties vary widely depending on the country and Klarako has no control on the amount charged

How can I track my order?

After your item has been shipped, your tracking number will under go a 2-4 day processing time to get current information from the courier we've used to ship you your product. If your tracking number is not live immediately after shipment - do not be

What payment options do you accept on your website?

We work with Shopify Payments to bring you a diverse range of payment options on our website. We currently offer:. The options listed above may differ depending on your location. Keep in mind that some payment processors, such as Apple Pay and PayPal

I haven't received my order, what should I do?

Once your order leaves our warehouse, we will send you an email with your tracking information. You will then be able to track the order as it makes its way to you. Please note that your tracking information will only be activated once your order has

Can my parcel be redirected to a different address?

All parcels undergo a 24-48 hour processing time before being shipped. Once shipped, we are unable to change the address of your order. If you would like to change the address of your order, kindly email us within 24 hours of purchasing to get your a

My package says delivered, but I didn't received it.

We ask that you please allow 3 additional business days past the “delivered” scan as the carrier may have accidentally scanned the delivery too early. If your package still has not arrived, please contact us. NOTE: Please be sure to check around for

What if my package is late?

We appreciate your patience. We ask that you wait four additional business days beyond your Expected Delivery Date. If your package still has not arrived by that time, please contact us and we would be happy to help investigate and reach out to our c